At YEWS, doing business should be simple, transparent, and hassle-free. Effective 1 October 2026, in alignment with the Reserve Bank of Australia’s (RBA) surcharge reforms, YEWS is permanently eliminating all credit card surcharges.

Whether you pay via Visa, Mastercard, or American Express, paying your invoice by card will cost you $0 in extra fees.

Why the Change? Our Human-First AI Philosophy

Rather than introducing disguised administrative fees, YEWS is absorbing processing costs as standard overhead. Under our AI Policy—we don’t use AI to replace our experts; we use it to amplify them—we leverage automated internal workflows across Xero, Stripe, and Airwallex to reduce operational friction and keep our retainer prices fixed. Technical integrations roll out fluidly, supported by our experienced accounts team managing manual processes as a reliable fallback whenever needed.

Meet Nicole, Accounts Specialist

Nicole leads our accounts care team, providing our clients with a dedicated human contact for all billing enquiries and setup support.

3 Easy, Fee-Free Ways to Pay

Select the payment path that fits your business:

  • Automated Direct Debit (Recommended): Zero-maintenance recurring billing via Stripe Direct Debit.
  • Fee-Free Credit Card: Pay manually or automatically via Visa, Mastercard, or AMEX at 0% surcharge.
  • Direct Bank Transfer (EFT): Transfer directly to our dedicated bank account details on your latest invoice.

Your Action Checklist

  • Manual / Card Payers: No action needed. Invoices will automatically calculate a $0 surcharge starting Oct 1.
  • Automated Billing Setup: Switch to Stripe Direct Debit in under 2 minutes through your online invoice link.

Have questions? Reach out directly to Nicole and the team.

Thank you for being a valued YEWS partner!