At YEWS Brisbane, we’ve always believed that happy clients are our best marketing asset. But even we were surprised by what happened recently.

In less than four weeks, we more than doubled our Google reviews — jumping from 64 to 129.

No complex funnels. No “growth hacks.” Just a simple, repeatable process that any business can do.

Step 1: Just Ask (But Do It Smart)

The biggest reason most businesses don’t get reviews?
They simply don’t ask.

We made asking for reviews a team habit. Every time we finished a job, wrapped up a strategy session, or received positive feedback, we asked our clients and partners for a Google review right then and there.

The key is timing — ask while the positive experience is fresh. When people feel good, they’re happy to share it.

Step 2: Make It Effortless with SMS

Email requests often get lost in crowded inboxes. So, we used SMS instead.

Why? Because people check their phones, and SMS messages have a 98% open rate.

We built a quick automation in HighLevel CRM, which allowed us to send a short, friendly message with our review link immediately after a conversation. No chasing, no manual copying and pasting.

Step 3: Involve the Whole Team (And Have a Little Fun)

We made it a team effort. Everyone — from account managers to project leads — joined in.

To keep the energy high, we added a little incentive (yes, a bit of “cheating” 😉).
We ran a friendly internal challenge with rewards for the most review requests sent and the best client feedback received.

It wasn’t just fun — it built team spirit and accountability.

Step 4: Deliver Awesome Results (The Real Secret)

Of course, no automation can replace great service.
Our clients left reviews because they genuinely appreciate the results we deliver. HighLevel made it easy to ask — but our work made it easy to say yes.

When you combine great service, good timing, and the right tools, getting reviews becomes natural.

The Tools That Made It Happen

We couldn’t have done this without HighLevel CRM — our secret weapon.
It lets us:

  • Automate review requests via SMS and email

  • Manage contacts and conversations in one place

  • Track who has and hasn’t left a review

  • Keep communication consistent across the whole team

It’s one of the most powerful systems for small and medium businesses looking to boost reputation, simplify communication, and grow faster.

Want to Learn Strategies Like This?

If you’d like to learn more simple, practical ways to grow your business — join our free Elevate Online webinar.

Every session is packed with real examples, proven systems, and marketing strategies that help business owners escape the growth trap and build momentum.

🎯 Reserve your free spot here:
👉 Join the Next Elevate Online Webinar

Final Thoughts

If you’ve been struggling to grow your online reputation, start simple:

  • Ask every happy client for a review

  • Send your request via SMS

  • Get your team involved

  • Use automation to make it easy

And remember — no amount of automation replaces genuine care and good results.

At YEWS, we help businesses build systems that not only attract clients but also turn them into advocates.